At
DUCTBUSTERS®, we care about our
customers, their opinions and the
impression we make to them. We would
appreciate your taking the time to
fill out the following survey:
*May
we use your comments in our future
advertising? Yes No
Where did you hear of
DUCTBUSTERS® services?
Yellow Pages
Internet
Word of Mouth
Direct Mail
A/C Company
Newspaper
Other:
Please
select the number of the category
that best states your opinion on the
following areas:
SALES DEPARTMENT
EXCELLENT
VERY
GOOD
AVERAGE
BELOW
AVG
POOR
Informative
Product
Knowledge
Timeliness
CLEANING
CREW
EXCELLENT
VERY GOOD
AVERAGE
BELOW AVG
POOR
Appearance
Attitude
Timeliness
Attention
to Detail
Clean
Up After Job
OFFICE/TELEPHONE
CONTACT
EXCELLENT
VERY
GOOD
AVERAGE
BELOW
AVG
POOR
Courteousness
Answered
Questions
Scheduling
of Your Job
Willingness
to Serve You
A/C SYSTEM'S
IMPROVEMENTS (If Applicable)
EXCELLENT
VERY
GOOD
AVERAGE
BELOW
AVG
POOR
Improved
Air Flow
Reduction
of Odors
Reduction
of Allergies
Reduction
of Dust
How
many other estimates did you receive?
What companies did you get
estimates from?
How did DUCTBUSTERS® price
compare to the rest?
LOWER
SAME
HIGHER
What influenced you in choosing
DUCTBUSTERS® to perform this job?
Were you informed we have the
following services available, in
addition to duct cleaning?
Air
Conditioning Repair Service
Yes
No
Air
Conditioning System and
Ductwork Installation
Yes
No
Annual
Air Quality and Service
Agreements
Yes
No
Dryer
Vent, Bathroom Exhaust, and
Range Hood Cleanings
Yes
No
Whole
House Filtration
Yes
No
Duct
Leak Repairs for increased
system efficiency
Yes
No
We feel your comments and opinions
will help the quality of our service.
Please use the space below to add any
comments you feel are necessary.
If
you have any complaints, please feel
free to contact
Mr. Tom Yacobellis directly at
1-800-SUN-DUCT. Thank
you very much for your time and
consideration.
